dsproductionz wrote:Help... I just ran cleanup on my laptop and after I reboot my machine is just sits at the acer screen. I can not log into windows. I tried to reboot and go into safe mode. Same thing! It just sits at the black screen that says safe mode and nothing happens. I tried to start the computer at the last known good configuration and still not luck.
It is a brand new Acer laptop. Any ideas???
vk wrote:The same scenario has happened to me on an HP & IBM T60 Laptop - both XP Pro & brand new w/ some basic software installed afterwards. Ran cleanup 4.0 and then system boots to a blank black screen with the mouse cursor and nothing else. Initially I did not know what caused it so I performed a system factory restore from the recovery cds, installed all the software afterwards, ran cleanup then boot up to a blank screen w/ the mouse cursor. Obviously it's deleting system files that are necessary for boot up as I'm also not able to get into Safe Mode, Last Known or any other mode any longer - simply to a blank screen w/ mouse. Does anyone know how to revert/recover these deleted files so that I don't have to go thru this all again?
Eileen wrote:I see you posted in June, and here it is September.
I had that same problem, however, unplugged and re-plugged it in several times, then it finally came on, and pop up screen lower right corner of screen, did a re-install of printer drivers.
As you say, it must delete some files that it shouldn'T.
I haven't used Clean Up since...waiting for an answer. Hope perhaps Steve (site admin) will be able to answer. Posted my questions yesterday.
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